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Small businesses are the core of our society and continue to provide communities with exceptional service. The biggest problem we see with most SMB's is burn out. Trying to learn everything can be overwhelming and down right exhausting. Many business moguls say "You need to work on your business, not in it", but this can prove difficult for many reasons. You might not have the software needed to automate processes, maybe the business can't afford another full-time worker.
It can often be difficult to delegate because that itself comes with more expenses and more time spent training. The largest part of your business that usually takes a hit with these kinds of issues is the marketing division. All SMB owners are passionate about what they do but often get caught up running the social media page or worrying about bringing in new clients and if they get busy with business operations, then the marketing is usually the first thing to retreat.